Listed and first reviewed on: 08/18/12

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  1. 3.0
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    They pride themselves as the safest transportation line in Nigeria. This means a longer but safer journey at a much reduced speed in comparison to other transportation lines. It works for me, so I have patronized their service inter states and within West Africa.
    My journey from Lagos to Accra was smooth except delays. 7 hours delay in departure time. 3 hours delay at some point in Togo and a couple of stops during the trip without explanation. If you want a faster journey, use the 14 seater vehicle against the coaster vehicle. Ticket prices are fair and they serve a light refreshment during their journeys.

    I did have an unpleasant experience with their vehicle in December 2017. We had an accident that was completely the driver’s fault. He was over speeding, and he slept off during the journey even after passengers pleaded we go to one of their parks to pass the night. It was shocking for me, because I patronized them mainly for their safety policies. Their response to this was far from sympathetic.

    Would I be using them? No. Only if i want to go the west African route by road again which is very unlikely.

  2. 1.0
    Your Rating

    I write this review from an ABC executive coach from Lagos to Owerri/PH/Aba. The only thing I can say is I have seen it all, the worst of bus service. From over sold tickets, to leaking AC, to excess cargo luggage, to insensitive management. It’s 9:30am and we are yet to leave Jibowu terminal. My advice to travelers, if you ever wish to travel and wish not to experience any of these inconveniences, please stay away from ABC transport. They used to be the best, but that was in the past.

    1. Kome G

      Rather unfortunate. I’ve heard people have had better luck with God is Good Motors…have you tried them out?

  3. 1.0
    Your Rating

    ABC is dead. I bought a return ticket to accra and back. I am sure I won’t advise my foe to use their service ever!! They should just close shop already. Pathetic bunch

  4. i've experienced somethng like dis with d same ABC transport in d same Ekiti state d bus broke down nd we had 2 wait for hours b4 they fixes d engine wit a bucket of water mixed with a detergent #u can imagine# well we finally got 2 Lagos 12:00am in d morning. it ws awful,thanks 4 d review its abt time all d service providers r held liable 4 dier actions

  5. "…if there's is no way to communicate these kind of issues from customers to senior management the lower level employees will keep driving the reputation of the company down while the higher ups will keep believing they're doing a remarkable job running the company" ditto!

  6. Terrible, who would've thought customer service was this pathetic for such a popular transportation company of Nigeria. However, if there's is no way to communicate these kind of issues from customers to senior management the lower level employees will keep driving the reputation of the company down while the higher ups will keep believing they're doing a remarkable job running the company.

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