Listed and first reviewed on: 08/26/13
About 3 days ago, My ATM card got stuck in the ATM located at this branch, and well, it was a Friday night. I had to come back on a weekday, so I returned on Monday.
Luckily, I also bank with Access Bank so I believed it’d be easier for them to attend to me.
I got to the bank around 1:30pm, and had to drop my bag with security/at the bag depot as i had a lot of metal items in it. The security man outside was so courteous, and advised I didn’t stress myself (since I was a valued customer…So Sweet ). I got inside and received another “Presidential Treatment” from the Security Man at the door post.
The Customer Care service Point is upstairs, and well, I had to wait for the attendant to attend to others before me (since service is on a first come, first serve basis).
Anyway, I was attended to within 10 minutes and all i was asked to do was just to write my name and sign that the ATM Card had been collected. The teller I dealt with was so polite And courteous.
I happily left the bank by 1:45pm (celebrating the short time-frame in which my issue was resolved).
I’m glad my atm card got stuck at this branch, otherwise it’d have been a different story entirely!
Team Access Bank All The WAY!!
Access Bank is an awesome bank and ive never regretted banking with them.
i currently bank with acccess bank (idi araba) branch, its close to school, and well, the security men are friendly and the staff too, but they close by 3pm. major weird