There aren’t too many options to explore when searching for accommodation in Lekki. Thus, the decision for my family and I to stay at Brus View Suites wasn’t too difficult. As far as hotel sizes go, Brus view is a small one. It does have an outdoor swimming pool, indoor gym, small bar, restaurant and a well air conditioned lobby with desktop computers- pretty standard.
At N18000 a night for the “deluxe room” you pay for more than you get, but it’s one of the cheaper hotels in Lekki. The rooms in the hotel are neat and contain the standard stuff – Fridge, AC, flat screen etc. The towels are properly washed and look clean while the complementary stuff in the bathrooms are usually complete/replenished daily.
Much to my displeasure, the rooms do not cool when you are away (as all appliances automatically go off once you leave the room). The hotel also has Wifi connectivity, but the password is incredibly hard to obtain from the staff. Leading me to my next point. Customer service is dire. They take forever to attend to an issue and it’s particularly annoying when you consider the small size of the hotel. For example,one of the rooms we checked into didn’t have water running. We called the front desk to attend to the issue and they told us they will send someone up. We had to call them several times in the next 2 hours before they finally sent a plumber. It turned out to be a quick fix.
The Hotel staff are very friendly and polite, they just have horrible customer service (as with a lot of places in Nigeria). In all Brus View is a decent option if you are looking for quick short lodging in the Lekki area – prices are competitive and hospitality is decent. However, their service leaves much to be desired.