Listed and first reviewed on: 01/26/18
I purchased 3 items of the same size from Debras Grace and 2 of them did not fit.
I immediately contacted them about the issue that although they claimed the items were true to size they did not fit. The employee that answered my call was rude to say the least.
I proceeded to the physical store at yaba to formally make a complaint and i was directed to send an email and the online store will respond to me.
It’s been 4days now and no one has responded. So I called again and I was told they have a no return policy and this is stated on their website. No return and no exchange are not the same thing.
Their UK dress sizing is in accurate and they need to do a quality check on their sizing.
The pictures on debrasgrace Instagram and website are nothing compared to the real item. The dresses are low quality and not true to size…. definitely not going back or recommended….