I went there for the first time for facials and I noticed that they use a one size fits all method. Not putting into consideration that skin types and texture are not the same.
I went with a clean even skin and left with a burned skin. The atomizer was to hot and I have a sensitive skin.
My face is still discoloured after that experience. I had to buy dermatologist recommended products worth about 30k to remedy it.
I felt so bad and since then I vowed not to even step a foot there.
They are not trustworthy. They sell fake products. I wanted to buy Pixi by Petra but they sold pixii, I went to return it, they couldn’t justify the authenticity yet they didn’t refund me so I dropped their fake product for them!
I also like the new space.
Single con: i expected to find more natural hair products but found out they only had cantu products in large quantities and that was disappointing for such a beauty store.
Debby
1.0
Your Rating
Just called the number up there to ask for a product and if they had it. The guy who picked rudely said “No” and hung up before I could even say another word.
Your customer service is poor
I went there for the first time for facials and I noticed that they use a one size fits all method. Not putting into consideration that skin types and texture are not the same.
I went with a clean even skin and left with a burned skin. The atomizer was to hot and I have a sensitive skin.
My face is still discoloured after that experience. I had to buy dermatologist recommended products worth about 30k to remedy it.
I felt so bad and since then I vowed not to even step a foot there.
They are not trustworthy. They sell fake products. I wanted to buy Pixi by Petra but they sold pixii, I went to return it, they couldn’t justify the authenticity yet they didn’t refund me so I dropped their fake product for them!
I also like the new space.
Single con: i expected to find more natural hair products but found out they only had cantu products in large quantities and that was disappointing for such a beauty store.
Just called the number up there to ask for a product and if they had it. The guy who picked rudely said “No” and hung up before I could even say another word.
Your customer service is poor