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I had gone to the University of Lagos, Akoka to see my junior sister when I decided to eat at Mavise. Mavise is a small food shop located at the back of the famous Jaja boys hostel. It is not the only food shop there as there are others like Shop 10, etc. The last time I ate there was about three years ago and I wondered if their ofada stew, which they were popular for in those days, was still the same.
I got to the shop and the hot air inside was the first thing that hit me. I took one good look at the long queue I would have to brave if I wanted food and was almost discouraged. But then I was hungry, and I was craving Mavise ofada stew so what could I do? All the seats were taken already so I figured that when I finally got my food, I might not have space to sit and eat so I booked a seat from a girl who was about done eating. I joined the queue and after what seemed like a life-time, it got to my turn.
“Finally” I sighed. I really could not wait to fill my stomach.
I ordered two portions of white rice for #100 and one beef for #50. The beef and the white rice were very much worth the price. I was about to order plantain but changed my mind when I saw the quantity that was being served for #50. At my hesitation, the attendant almost shouted at me, and I would have replied her but I realized that there were so many people on the queue so I could understand why she was tense.
I got to my reserved space, the girl was already done and was about leaving so I dropped my plate of food and went outside to order a drink. I got back and settled down to my plate of food. While the ofada rice was good, it didn’t quite have the Mavise signature I was used to.
I had finished my rice and had just picked up my meat when a guy who supposedly clears the plates, carried my plate away without the simple courtesy of asking if I was done. I was speechless and couldn’t help thinking that what if I actually intended to cut the meat into two and put it back on the plate?
After eating, I needed a serviette and a toothpick but I couldn’t find any on my table and so I had to leave with pieces of meat stuck between my teeth.
While I must say that I actually enjoyed my food as it was better than some other food shops I know, I would love it if the authorities can do something about the heat and improve customer care. It won’t cost much to have serviette and toothpicks on each table and also if someone must remove my plate while I am at the table, they should first ask if I am done. By the way, is there no way one can possibly order their drink and food at the same time? I must say that I didn’t quite fancy the fact that I had to drop my food in that crowded environment and go out to get my drink.
I would give Mavise a 6/10. There is a lot more they can do in terms of customer care.
Mavise Unilag has improved a whole lot now. There is now more space, and a whole lot of air. Plus the number of people who attend to customers have been increased.