I had gotten a new smartphone (which I received via DELTA LINE COURIER SERVICES). New Smartphone = New Data Plan. So I started looking for an affordable data provider. My friends recommended Etisalat, which I checked out. But I found their data plans a tad pricey compared to other options, so I continued my search.
I was browsing Nairaland and stumbled upon a Paykobo.com ad. Paykobo is an electronics retailer that also offers cheap/affordable data. Of course I was interested so I checked out the Paykobo website.
The “Data Recharge” section of the Paykobo website was pretty disappointing as it didn’t contain as much detail as I’d have liked. I proceeded to check out the data plans available and they seemed ridiculously cheap. Imagine this: 1GB of Etisalat data cost 1,000 Naira via Paykobo, while on a regular, 500MB of Etisalat data cost 2,000 Naira!
I was really skeptical about purchasing any data plan from Paykobo, but I came across a “testing package” which included 100MB of Data for 25 Naira! I decided to try that option first before spending too much money on something that may not work.
I was required to create an account or sign in with my facebook account. I opted for the create an account option. Upon getting to the payment page, I realized there were only two payment options: MasterCard/Verve or Bank Account Deposit. I paid via my MasterCard and the transaction was successful.
I wasn’t really sure of what to expect next (e.g. how I’d receive the data), so after about 10 minutes of waiting, I called their customer care. A very polite and friendly guy attended to my concerns and explained that my data would be sent in a bit. Let me also add that I called customer care at 11pm and was able to chat with a live agent. Impressive!!
Some minutes later, I got the data via Data Share and it was working. The 100MB data ran out by the next day and I was ready to pay for the 1GB data.
I finally subscribed for 1GB of Etisalat data via Paykobo. The 1GB data plan was supposed to last for 30 days, however, that was not the case. I was pretty confused because the 1GB of data ran out within 3 days! I ended up getting another 1GB which lasted for another 3 days…WITHOUT DOWNLOADS! I called up the Paykobo customer care department and they explained it was Etisalat’s fault (the famous blame game)…
I have come to understand that “Awoof dey run belle”. Ever since this experience, I haven’t been able to bring myself to buy cheap data again. Instead, I have decided to subscribe to the normal Etisalat data plans which I’m certain are durable.
Paykobo appears to be a good business. I just wish the data plans I purchased lasted for as long as advertised. Perhaps Paykobo might better serve customers who need lots of data for a cheap price and short duration.