Internet Service Provider
Very bad service. Will not recommend to anyone
The network is so bad now there is no way on earth I can recommend this for friends and families.
Not only is the speed terrible, I believe the network shortchanges us for the value of data we paid.
For days, one will have little or no data, then the data finishes quickly.
Spectranet needs to work on improving the service as a whole
Spectranet needs to work on improving the customer service agents experience and the network service as a whole.
Spectranet has been good so far with the exception of the few hours Downtime which NSG pointed out. When their network is up, the speed is usually amazing. The data plans are perfect for me. I’d rate them 8/10 because I now get better value than when I used another provider which also starts with S.
I used to love spectranet… even convinced my household to switch to spectranet. Unfortunately, once we procured their router, we realized that the service (in lekki phase 1) is very poor…definitely works better on the mifi than the home router they sell … #1
#2 these people are evil! their customer care line costs an arm & a leg to call..there’s a toll free line oh but called it over and over and no response.
overall, not overly impressed with them these days. service is very spotty these days…
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ReviewNaija...because your opinion matters!