I’ve always preferred the random yellow cabs because those are cheaper and I can haggle prices happily without being embarrassed. A friend had told me good things about Tranzit, and was able to convince me to download their app on both my android and my blackberry (once you download the app and register, you’re given a referral coupon code which your friends can use for 50% off their first trip). I eventually tried out Tranzit to pick up a birthday cake from Cookie Jar, and my experience has encouraged me to stick to the random yellow cabs.
Tranzit is similar to Easy Taxi, except the type of car, plate number and all that additional info isn’t provided.
My friend had given me his coupon code for 50% off so I was super excited. I mean, who doesn’t like awoof? I launched the app, requested a taxi, and clicked on the two way trip (I got a 10 percent discount for that selection). I then used my friend’s coupon code, and was notified my trip would be 50%, so, in off (so instead of 4,200 naira to and fro, I was expected to pay 2,100 naira). I was already thinking of how I would write a beautiful review on Tranzit. Then, I waited. 10 minutes, no cab, no call. 5 minutes after, still no cab, no call.I called their customer care and the lady that attended to me told me to wait, that a cab had not received my order, and when any does, they will contact me. I waited, and then called again. This time, the attendant tried to explain that they were no longer Tranzit, but TaxiPixi, and there would be a delay. I think that day they were all waiting for a call from Sandra, because I kept on calling, and waiting for the taxi to arrive. Of course none did.
In the end I spoke to a guy, an attendant as well, and he asked me to text my details and where I was going to another number. Tbh, I continued all the stress, just for y’all my wonderful readers.
After a while I called again. Please note that calling is not toll free o! I was using my airtime. The guy I’d spoken with earlier picked up and informed me that there was a cab waiting for me at the other end of school. I walked all the way down (okay, it’s not too far) but I walked sha anticipating a branded Tranzit/TaxiPixi cab, only to find the regular yellow cab! I was just sad and quiet, and I couldn’t tell the cab driver to leave.
Once I entered the cab, I asked the driver if he had my details/price I was to pay. He told me that it was a one way trip and would cost 2,470 naira!!! Imagine! The one way trip was more expensive than the two way trip with coupons! Trust me, I immediately called their customer service back and asked what was going on, then they explained the whole annoying Tranzit to TaxiPixi switch and how the coupon codes were invalid at that particular point in time. I was so confused. I would never pay such an amount from Yaba to Victoria Island on a normal day. I was forming big girl and I landed Gbese. I thank God I had more than enough cash on me to pay off the driver.
The driver was actually nice, and very careful while driving. His taxi was neat and he played hit songs, which is a plus for me. Tbh, I can’t even rate Tranzit, and my friend is even embarrassed to talk to me because he feels like he gave me wrong gist. But Tranzit, please pick one: Are you Tranzit or TaxiPixi? Regardless, I sincerely doubt I’d be utilizing this service again. Would love to hear other people’s experiences though so please drop a comment letting us know about your Tranzit experience…